Your most frequently asked questions

Email Support

We love emails!

hey@glazehair.co

Account Questions

Nope! Of course we'd love it if you did ('cause we're nosey), but you're under no obligation to give us your details. Just make sure you checkout as guest when you're placing your order.

You can click on the little person shaped icon on the top right hand corner of the navigation bar, and follow those steps. 

NGL, our emails are epic. There's a little space you can enter your email in on the bottom of each page (known as the "footer") so you can stay up to date with Team Glaze. If you're having issues, email us hey@glazehair.co and we'll sort you out, bestie.

Before & After Using Super Gloss

As with all hair dyes, we recommend you to do an allergy alert test 48 hours before you color your hair. Apply a small amount of product on your skin on the back of your ear for example and wait 48 hours before washing it off. If irritation occurs, do not go ahead with coloring your hair. You will also find the instructions on peeling the back of pack label. Once you're ready to color, brush your hair thoroughly to remove any tangles. We recommend dampening your hair using your hairbrush in order to get the best color dispersion. Then, section hair and saturate with Super Gloss. We advise the use of disposable gloves, especially if you're using one of our darker shades. Make sure you rinse your hands quickly after use to avoid any staining. Another hack? Use some petroleum jelly around the hairline to protect your skin from stains.

Glaze Super Color Conditioning Gloss is designed to be used on dry hair, before jumping into the shower. For results that will blow your mind away, dampen your dry hair before applying the Super Color Conditioning Gloss.

Yes, after applying the Super Color Conditioning Gloss, wash your hair as you would normally do. You don’t need to use a mask or a conditioner as the Super Color Conditioning Gloss works as a conditioning treatment. Just make sure you wash your hair until water runs clear!

If your hair is slightly darker than you wished, you can immediately wash your hair more often than normal using a non-color-safe shampoo or clarifying shampoo. In most cases, this is all you need to get to the perfect result!

No, our Super Color Conditioning Gloss doesn't contain the bleach, ammonia or peroxide we would need to lighten your hair. We recommend using a permanent dye (in salon or at home) before using Super Gloss if you're after a lighter color. 

We want you to fall in love with your hair - but, if you don't, don't panic! You can wash your hair a little more often (up to 10 washes) or with a detoxifying shampoo, and the color will quickly fade. And if you're still not happy? We'll refund your money on your first box, no problems. Just get in touch with our lovely team (orders@glazehair.co) and we'll sort it.

We created Super Gloss to last 2-3 applications depending on hair length, so you shouldn't need more than a single bottle. We recommend damping your hair before application in order to disperse the product more efficiently. For super long (longer than shoulder length) hair, you'll probably end up using half a bottle. If you run into any difficulties, then email us hey@glazehair.co and we'll try to help out! 

We recommend wearing disposable gloves when using Super Gloss, especially if you're using our darker shades. If you do find your palms stained, don't panic! Super Gloss should come off easily with soap and water. If you're finding the stain a little harder to shift, you can try using hand sanitizer or a facial/body scrub to remove. Having real issues? Let us know hey@glazehair.co and we'll walk you through it! 

First of all - don't panic! Super Gloss should come off easily with soap and water. If you're finding the stain a little harder to shift, you can try using hand sanitizer or a facial/body scrub to remove. Having real issues? Let us know hey@glazehair.co and we'll try to walk you through it. We also recommend using disposable gloves when applying Super Gloss, especially if you're using our darker shades. Wash hands immediately after application to avoid stains. 

Great question! We developed Glaze to add a boost to your natural hair color, so we advise choosing the shade closest to your current hair. Struggling? Check out our shade selector quiz here.

Yes, Glaze Super Color Conditioning Gloss, a semi permanent hair color, is perfectly safe to use during pregnancy. Semi permanent colors do not fundamentally change the structure of your hair, so should be safe to use with no damage. However, we always recommend applying a patch test before dyeing hair.

Billing Queries

Your card will be charged as soon as your order is accepted and processed - it happens pretty quickly.

We accept Paypal, Visa, Mastercard, American Express, JCB, Discover and Diners Club credit cards and debit cards. If you're paying with your phone you can also checkout using Apple Pay and Google Pay. 

There are a few things you can do to fix this one - check that your cards billing details (like the security code and billing address) match what you put into your original order. If that's still not working, we advise you get in touch with your payment provider ASAP who will be better placed to help you out! 

Sure! Just make this change on your account page. If you're running into difficulties, let us know (hey@glazehair.co).

You should only be charged for what you've purchased. If you see duplicate charges, please give it a few days and the issue should be rectified automatically. However, if after 3 business days it's still there and you are positive that you only placed one order (you only have one order reference), please contact us orders@glazehair.co and we'll investigate.

Our site only bills customers in USD or GBP, if this is not your local currency, the amount on your bank statement will show the amount converted to your local currency using the exchange rate from time of order. 

Order Management

You can view your order status on your account page. 

We can only manage one promo code per order. If you've come across a few valid promo codes, please choose your favorite to use. 

If we've confirmed that your previous order has been cancelled, we advise placing a brand new one. 

Please email us at orders@glazehair.co ASAP if you'd like to cancel or change your order. We process orders pretty quickly, but we'll do our best to manage your request! 

We can give it a go! Send us an email orders@glazehair.co, and, as long as your order hasn't been processed, we'll do our best to update it for you.

Please send an email ASAP to orders@glazehair.co - we process order s pretty quickly, but we'll do our best to manage your request!

First, please check your junk mail (sometimes our emails decide to slide in there instead of your main inbox - annoying!). If it's not there and it's been a couple of hours, then get in touch with us orders@glazehair.co and we'll get to the bottom of it! 

Returns, Refunds & Exchanges

They usually take about 5-10 business days to appear on your statement. 

We're sorry you didn't love your order! Please reach out to us at orders@glazehair.co with your order number and the products you'd like to exchange or return, and we'll take care of the rest.

We want to make returns super simple for you - because we're so confident that you're going to love your Glaze order as much as we do! Just get in touch with us at orders@glazehair.co with your order number and a pic of the products you'd like to return or exchange, and we'll process the return as quickly as possible. Please note, we can't refund shipping charges!

We're conscious of our impact on the planet and its people. As part of our ongoing sustainability efforts, we're creating positive changes to reduce our carbon footprint - such as, removing returns cards from all orders. If you do want to make a return, send us an email at orders@glazehair.co with your order number and a pic of the products you'd like to return or exchange, and we'll process a free return as quickly as possible.

We're so sorry about that! Get in touch with us orders@glazehair.co and we'll do our best to get your hair feeling Glazey ASAP!

We do everything possible to keep your Super Gloss nice and safe, but sometimes our boxes and envelopes can get a little battered in transit. We're so sorry about that! Send us a note orders@glazehair.co with your order number and some pics, and we'll ship you a nice (hopefully clean & shiny!) new bottle as quickly as possible.

Rewards & Referrals

Start earning points on all your purchases with our Rewards Program. To join, simply create a Glaze account or click here to get started. Once you’ve signed up, you will start earning rewards and points on all your Glaze purchases. Be sure to be logged into your account when making purchases to earn rewards. Learn more about ways you can earn points – here.

To redeem your rewards, you must be signed into your Glaze account. There are many ways to earn rewards which can be found here. When you’re ready to redeem your points, you’ll need to add an item to cart. From there, you can select an offer from the rewards drop down.  You can check the balance of your points by heading to the rewards page here Rewards.

Your points and rewards status are valid for up to a year. If you make a return, your points will be refunded back to your account.

To check the balance of your points and available gifts navigate to the rewards page here Reward. Alternatively, you can access your rewards through your account profile.

No problem! Click "Forgot Password?" to reset your password. From there, you'll need to verify your email address and it will lead you through the process to get you back into your account. If you're having any further issues, please email us at hey@glazehair.co and we'll get you sorted!

Shipping & Handling

We offer 2 shipping options: 

Standard (2-3 days UK | 3-4 days US) 

Expedited (Next day UK | 2 day US) 

Unfortunately we do not offer expedited delivery to the following locations: 

Scottish Highlands: AB36-38, AB55-56, FK17-21, IV1-39,
IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
  

Scottish Islands: HS1-9, IV40-51,
IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
  

All of Northern Ireland, Alaska and Hawaii
Orders placed after 12 midday local time will be fulfilled the following day. 

Orders will have no duties. VAT is included in UK shipments, and calculated at checkout for US. 

Sure :) 

Your purchase of Glaze products is only for your personal use (or to gift to friends & family - we love to spread the love). By purchasing Glaze products from our website, you agree not to resell or distribute such products for any commercial purposes. We may reject or cancel an order if we have reason to believe that this order is not for personal use. 

We deliver to the following: 

 

The 50 US states 

Puerto Rico

The UK 

Canada

Australia

 

Make sure you've selected the correct shipping country from the menu bar before adding to cart. We're working on bringing Glaze everywhere. Tag us @glaze_hair to let us know where you want to see us next!

You may need to double check that you filled in your address correctly, and that you've selected the correct country site (UK or US). If you're having major issues, get in touch (orders@glazehair.co) and we'll try to figure it out!

Here's how the magic happens: you order, we process, then we ship. Ordering takes a couple of seconds. Processing takes an hour or two, and then one of our carriers takes it from there. Orders in the US will take up to 5 working days to arrive, while in the UK you should be receiving your order within 3 to 4 days. Orders placed after 11am will be processed the following working day. You'll get a notification when your package leaves our warehouse. If it's been a day or two and you still haven't received anything, let us know (orders@glazehair.co).  

First of all, try checking your junk mail (sometimes our emails slide in there instead of your main inbox...). If after 3 hours you still don't have a confirmation, then let us know! We're happy to help you to track it down if you email us, orders@glazehair.co  

Please note that you should see an update on the tracking reference in 1-2 days but it may take a little longer during busy times. If you don't see a tracking update in 5 working days after dispatch please contact us to investigate, but not before. Reach out to us (orders@glazehair.co) and we'll do some digging for you.

If you've accidentally entered the incorrect shipping address, don't worry - it happens to all of us! Send us an email to orders@glazehair.co. If you've noticed within an hour or two of placing the order, then we should be able to fix it for you. If it's been a bit longer, we'll let you know what we can do - but don't worry, we'll get some Super Gloss into your hands one way or another!

To change the country you're shopping in (and the country you're shipping to), just click the little "UK" or "US" mark at the top of the page (or within the menu on mobile) to select the correct country. Right now, we only ship to the following - USA (inc. Alaska, Hawaii and Puerto Rico) and UK - but we're looking to add more very soon! We'll also be partnering with some amazing global retailers in the coming months - follow along with us @glaze_hair to find out when and where we drop... 

Our current thresholds for free shipping are $25/£20 in US & UK only - so, buy 2 Super Gloss and save on your shipping cost! 

The last shipment date to get your order before Christmas is the 20th of December for expedited shipping, 17th of December for standard 2-3 day shipping. 

Subscriptions

We get it - you can have too much of a good thing. If you want to delay your order of Super Shiny Hair, head to your account and click on Subscriptions. Click "Manage Subscription" on any of the products that are just coming too frequently. From there, you can manage your frequency. Still running into trouble? Get in touch with us at hey@glazehair.co and we'd be more than happy to help! 

Easy as pie - just head to your account and click on Subscriptions. Click "Manage Subscription" on any of the products you'd like to swap. From there, you can click the product, choose the perfect shade, and then Save! Or if you're still struggling, get in touch with us at hey@glazehair.co and we'd be more than happy to help!  

We get it - you can have too much of a good thing. If you want to delay your order of Super Shiny Hair, head to your account and click on Subscriptions. Click "Manage Subscription" on any of the products that will be hitting your mailbox too soon. From there, you can click "Next box ships on", choose your next processing date, then Save! Still running into trouble? Get in touch with us at hey@glazehair.co and we'd be more than happy to help!  

We get it - it's not us, it's you. You can cancel any time by managing your subscriptions via your account - we'll miss you! 

Super Gloss 101

Great question! Glaze Super Gloss is not a permanent hair color. Super Gloss is a semi-permanent color conditioning treatment with just the right amount of pigments that sit on top of the hair cuticles. It adds shine, conditions hair and boosts color intensity. It helps brighten previously coloured hair, prevents it from dulling, and can neutralize unwanted brassiness. It's perfect for natural, virgin hair: it will not drastically change your color but it enhances your natural look, giving your hair multi-dimensional tones and boosting shine without having to commit to permanent color. Altogether, it's the best hair of your life - no mix, no mess, no damage.

There are many reasons to get some Super Gloss in your life! Here are just a few...
1. You want to have shiny, super glossy hair.
2. You feel your hair is damaged and needs extra care and softness - with a color boost.
3. You feel your color is fading and/or going brassy, and you want a quick color correct.
4. You crave that "I've just got my hair done" feeling.
5. You want to give your color a kick - without the commitment, and with no mess. 

As well as being super conditioning and super vibrant, our color conditioners are super safe for both you and the environment. We only use ingredients that are kind on your hair and on the planet – we even have a black list of ingredients we'll never use, no matter how well they perform. So you'll never find any of the below in our products:

NO Silicone 

NO Phthalates

NO Paraben

NO Sulfate 

NO Ammonia

NO Peroxide 

NO Dimethicone
NO Bleach

Yes, Glaze Super Gloss shades are all ammonia free. Glaze Super Gloss is a semi-permanent color which means that the color pigments sit on top of the hair without changing the hair structure. Bottom line: no need for ammonia! 

We like to think our Super Gloss is the magic unicorn of hair glosses. 

1. NO MIX - no chemistry degree needed, you can squeeze Glaze Super Gloss out of the bottle and straight onto your hair.

2. APPLIES ON DRY/DAMP HAIR - you can pop Super Gloss on your hair while you're cosy and dry, rather than hanging out in the shower getting cold for 10 minutes. 

3. KIND TO YOU - our formula is 100% vegan, cruelty free, sulfate free, paraben free, dimethicone free, ammonia free, silicone free... and 100% recyclable! 

4. 10 NATURAL SHADES - we hope that everyone can find their color match with our 9 vibrant but natural color shades - not all of us can rock the teal hair look - or, you can use our #1 selling transparent gloss in sheer glow for a boost of shine and nourishment without any dyes! 

A permanent color penetrates your hair cuticles inside the hair shaft, reacting to form large color molecules that are trapped in the hair shaft until you re-color it, let it grow out or cut it off. It will normally contain ammonia or peroxide and can cover greys.

A hair gloss adds a boost of color by depositing pigments that sit on top of your hair cuticle, not inside the shaft. It adds shine, refreshes your color – natural or not – and nourishes your hair so it looks and feels super soft, healthy and glossy, although it's not designed to cover greys. No ammonia or peroxide required.

A toner is a demi-permanent dye that is used to correct unwanted undertones. It uses color theory to neutralise yellow tones (by applying purple dyes) or reddish tones (by using blue or green dyes). It works to enhance your color. 

Glaze Super Gloss not only enhances your color and neutralise unwanted tones, but it will also condition and deeply nourish your hair to make it look healthy and super glossy! 

Henna is a plant-based orange/red hair dye that has been used forever (literally since Ancient Egypt!) as a permanent color. The color results depend on the color of the hair and can range from red to auburn to burgundy. It binds with the hair protein and doesn't damage the hair since it doesn't contain ammonia and it's 100% natural. It can strengthen the hair and make it more shiny. 

Glaze Super Gloss is not plant based but it does have some naturally occuring ingredients like Babassu Oil to condition and nourish your hair. We also have more shades than just red - although we like to think our Glace Cherry red shade rivals a Henna impact!

This is the beauty of Glaze Super Gloss! Everything you need comes in a single bottle, ready and super easy to use. No need to mix it, no mess in the bathroom and no need to wait too long with wet hair risking a cold. Just apply it straight from the bottle on dry hair and leave for 10 minutes before washing it off.

No, Glaze Super Gloss doesn't contain peroxide, and therefore cannot lighten your hair. We recommend picking a shade that matches or is darker than your current color for best results. 

Up to 10 washes. You don't need to worry about re-growth and can reapply as many times as you like for that salon-fresh feeling!

Interesting question! Darker shades are more pigmented, so will take longer to rinse off (try Sleek Espresso or Luminous Liquorice for the gothcore aesthetic of your dreams) - while our blonde toning shade, Iced Pearl, will kick out the yellow brassy tones in your hair. We recommend using Super Gloss regularly to keep your color looking fresh.

As often as you like! Think of Super Gloss like a lip balm for your hair - you can use it every day to keep hair soft, shiny and nourished, or just when you feel like your hair needs an extra kick of vibrancy. Some of us use it every time we wash our hair, others like to save it for a special self care moment - you do you, no judgement! 

Semi-permanent hair dye is a short term hair color boost. Instead of penetrating the hair cuticle, the dye coats the surface of each hair. This means that hair is less damaged, and the color will slowly wash off over time with normal shampoo.

It depends on the type of dye! Glaze Super Gloss lasts for up to 10 washes, while other semi permanent hair dyes last for less time. 

Semi permanent color doesn't fundamentally change the structure of your hair, which means no damage. Glaze Super Color Conditioning Gloss was formulated specifically to make your hair look and feel healthier!

A hair glaze is a semi-permanent hair color treatment that's designed to add shine, reduce frizz and flyaways, and nourish hair. 

This product contains ingredients that may cause skin irritation on certain individuals, and a preliminary sensitivity test should be done before using the product, following instructions below. Do not use to dye eyebrows or eyelashes as severe inflammation of the eye or even blindness may result.

1. Cleanse a small area of the skin, behind the ear or on the inner forearm, with soap and water.

2. Apply a small quantity of the product to the area and allow it to dry.

3. After 48 hours, gently wash the area with soap and water.

4. If irritation occurs, do not use this product.

Allergic reactions can occur even after years of trouble free use. We recommend carrying out the allergy test before each application.

Our Super Color Conditioning Gloss doesn't contain any PPD (paraphenylenediamine, or p-paraphenylenediamine) - however, we always recommend conducting an Allergy Alert Test 48 hours before using Super Gloss, as allergic reactions can occur even after years of trouble free use. 

Super Gloss Application & Usage

Step 0.5 - take a "before" picture to submit to our Instagram, @glaze_hair. We want to see your transformations! 

Step 1 - apply Super Gloss to dry or damp hair. 

Step 2 - wait 10 minutes. Do a facemask, paint your nails, doomscroll IG - whatever floats your boat.  

Step 3 - rinse 'til water runs clear (singing in the shower not necessary, but recommended) 

Step 4 - blow dry and style as usual. 

Step 5 - wow them all with your super shiny, super soft, super vibrant hair (and tag us in your pics!)

Reaching those tricky spots is super easy with a hair claw – we've developed a pretty Glaze claw exactly for this purpose. Use the claw to scrape back the top part of your hair (on the crown of your head), then comb the Super Gloss through the loose hair at the back of your head until it's completely saturated in product. Or, ask a friend to help! Glazing with a friend is highly recommended. 👯‍♀️

Split your hair into three sections using two hair clips or elastic bands. Make two buns on the top left and right sections of your hair, leaving the back loose. Then distribute Glaze Super Gloss evenly in each section. Easy as 1-2-3. 

Set your timers for 10 minutes after you've saturated your hair. The best hair of your life is on its way! 

First of all, chill: our gentle formulation means that Glaze Super Gloss won't damage your hair, even if you leave it on for longer than 10 minutes. Actually, leaving Super Gloss on for longer than 10 minutes will only mean your color is a bit more intense than expected - but don't worry, if you're not a fan it will fade over the next few washes!

NGL, Glaze Super Gloss can sometimes cause stains, especially if you're using our darker shades - so be careful when applying. We'd recommend using gloves or washing your hands thoroughly with soap and warm water immediately after applying. If the formula comes in contact with any surface, make sure to wipe it off immediately. And when you rinse your color off in the shower, make sure that water runs clear before stepping out. If any dye gets on your towels or clothes, put them in the laundry right away.

YES! This is what we made Glaze for - giving your hair color a refresh and a kick so that your color looks fresh longer. And you can sit back and relax, your salon color is safe with us - Super Gloss will not drastically change, but rather enhance natural or salon-treated tones.  

You can wash your hair more often than normal, or use a detoxifying shampoo, if you experience unwanted results. Glaze Super Gloss lasts up to 10 washes. 

Yes, although Super Gloss won't clean your hair (it does a lot, but not quite everything - yet!). We recommend applying Super Gloss to dry or damp hair before jumping in the shower, but, in a pinch, you can either shampoo after application or use Super Gloss in place of your regular conditioner. Both of these will give a less vibrant result than using on clean, dry hair, so be warned!

Super Gloss is totally free from metallic salts which could cause a reaction with Henna. However, we cannot 100% confirm that Super Gloss is 100% suitable for use on hair dyed previously with Henna. We always recommend doing a patch test and monitoring closely for 48 hours to check whether there is any reaction. 

Super Gloss is fine to use on high quality human hair extensions, however we recommend keeping the Gloss away from the bonds/tapes to minimise the risk of slippage. 

Super Gloss Results

Glaze Super Color Conditioning Gloss isn't designed to cover grays. It doesn’t contain ammonia or peroxide, which means the color pigments don't penetrate the hair cuticle but instead sit on top of it, fading out over time. This is why it is keratin-safe and it won't damage your hair – but it does mean that if you're looking to cover your grays, you might want to consider a permanent color first. 

Absolutely. If you've previously gone blonder than your virgin hair colour, and your hair is now showing reddish or yellow tones, Glaze Super Gloss can help fix this brassiness and also address fading color. Just choose the shade that best matches your current look and apply generously. If you're a super bleach blonde, our Pearl Blonde shade contains purple dyes that neutralise yellow tones and kick brassiness to the kerb. 

Yep – if you've previously colored your hair and feel it needs a refresh, Glaze Super Gloss adds a brilliant boost to your tones.

100% yes! Glaze is perfectly safe to use on natural, virgin hair. It will give a kick to your natural color without drastically changing it, working like a deep conditioning treatment for ultra shine and super softness. You can use the closest shade to your natural color, or use our Transparent Sheer Glow Glaze Super Gloss with no color pigments to deeply condition your hair, revive your natural color, and give you super glossy and shiny locks. Easy!

First of all: Don't panic. There's no need to be nervous! Super Gloss comes in 10 delicious shades (9 natural colors + 1 sheer), so we're positive that there's a perfect shade for everyone (even if that is our Sheer Glow transparent gloss for now!) We've made a handy Shade Selector Quiz so you can find out which shade is perfect for you - or you can message us hey@glazehair.co and a member of Team Glaze will help you out! 

Totally! Our blondes aren't only there to reduce brassiness. We have three shades of blonde: 

Pearl Blonde: our lightest shade of blonde, with a purple based toning dye. If you color your hair and are used to shade numbers, this would be a #9. Use this if your hair is bleached and you want to enhance your color while kicking out any brassiness.

Beach Blonde: the classic golden blonde. This would be the equivalent of a shade #8. Use this if you have light to medium blonde hair and want to enhance your color without brassiness. 

Honey Blonde: our darkest shade of blonde and the equivalent of a shade #7. Use this if your hair is dark blonde, or if you are a light blonde and want to go darker for a few weeks.

Whether you're a natural brunette or have colored your way there, you can use any of our richly intense darker shades. Choose between: 

Sleek Espresso: Rich, deep, cool brown tones for medium or dark brown hair. Our darkest brown, it's the equivalent of a shade #4. Even better than your morning cup of espresso! 

Blazing Brown: Neutral, medium brown tones for light or medium brown hair. It's the equivalent of a shade #5. 

Chocolate Gleam: Warm, medium brown tones for light or medium brown hair. Our lightest brown, it's the equivalent of a shade #6. Delicious! 

For those with intoxicating black locks, we have two tones you can choose from:

Luminous Liquorice: This is closest to a #2 in the permanent color world. If you have neutral soft black tones or dark brown to natural black hair, this is the shade for you. It will neutralise red tones from dark hair. And although it won't cover greys, it will give a kick to your color vibrancy. 

Bright Ebony: Our darkest shade with multi-dimensional tones of blue, this would be the equivalent of a permanent color #1. If you want a cool striking black and already have black hair, this is the shade made for you. 

We've made a handy Shade Selector Quiz to help you work out which shade is right for you - and if you still have Qs, feel free to email us hey@glazehair.co. We're determined to make sure you get the best hair of your life! 

Yes, Glaze Super Gloss will work just as well on wigs or hair extensions as it does on the hair God gave you. Just make sure that the color doesn't cover the bonds on your extensions, as this can cause them to slip. 

Definitely not - please do not let the product anywhere near your eyes. It is not designed to touch the delicate skin around the eye area. If you get a little bit of Super Gloss around your eyes, please rinse with lukewarm water immediately, and contact your doctor if you have any concerns. 

As a 100% cruelty free brand, we cannot recommend using Super Gloss on our furry friends! Leave their coat as nature intended, and focus on your own locks!

We formulated our Super Gloss to work with all hair types, textures and tones - so everyone can be Always Hair Ready! 

Absolutely! Glaze Super Gloss can be used on all types of hair. It leaves a sleek, frizz-free shine on all types of curls. 

Absolutely! We advise checking out some of the before & afters available on our homepage or product pages to decide which is the best shade for you. Super Gloss will leave a delicious, shining gloss on all types of hair. 

No! Hair Gloss is a semi permanent hair color, which does not fundamentally change the color or structure of your hair - which means it stays damage free! Glaze Super Color Conditioning Hair Gloss is specifically designed to make your hair look and feel healthier. 

We would always advise doing a strand test before using Super Gloss. Using Super Gloss to darken your hair does risk staining, especially on blonde hair and highlights. We would strongly recommend using a permanent color before Super Gloss if you'd like to go darker. 

I'm so sorry to hear that you had a bad experience using Super Gloss! Unfortunately our dark brunette shades do come with a risk of staining on blonde/more porous hair due to the dyes used. This should fade out in the next couple of washes, and you can expedite the process by using a clarifying or detoxifying shampoo. Please get in touch with us directly (hey@glazehair.co) for a full refund. 

Sustainability

Yes, Glaze is a cruelty free brand and we are committed to always being cruelty free. This means we do not test on animals at any stage of product development, and we will only work with vendors who uphold the same standards. We are also proud to share that our products are certified cruelty-free by PETA’s Global Beauty Without Bunnies program!

Yes, all Glaze formulas are vegan which means we are committed to stay away from all ingredients deriving from animals. 

We believe in Always being Kind. We try to reduce our carbon footprint as much as possible, and work to offset any elements that we can't find a way around (yet!). Our products are Carbon Neutral Certified. Unfortunately due to the dyes present in Super Gloss we have had to use virgin plastic on our bottles for the moment - however, we've ensured that they are completely recyclable, so please make sure you pop the bottle in your recycling once you've taken a moment to admire your gorgeous, glossy hair. 

The only oil we have in our formula is Babassu Oil - that gives your hair a gorgeous shine! No palm oils have been used. 

Glaze is entirely Gluten Free. It does not contain any ingredients derived from wheat or wheat protein. 

Yes, our formulas are totally safe to use when pregnant or nursing. We’ve also infused our formula with multiple conditioning ingredients including Babassu Oil to protect and nourish your hair.

Our Super Gloss bottles are not recycled, in to maintain the stability and safety of the ingredients (we run a LOT of tests to make sure the packaging and the formula can live together!) - but we made sure that they're all fully recyclable to reduce the overall amount of virgin plastic in the world. So please make sure you put the bottle in the plastic recycling bin, once you've admired your super glossy hair!

Glaze will last on your shelf for 3 years if the bottle is closed, and 12 months while opened. Honestly, we'll be mega impressed if you've managed to keep Glaze for that long without using it all up! 

We manufacture our formulas in Italy and Mexico, to try to reduce the supply chain.

Super Gloss should be kept at a normal room temperature (around 70°F). Please keep it out of direct sunlight.  

Tech Support

How odd! Try refreshing your page (sometimes we have some bugs...) and if you're still seeing issues, get in touch with us hey@glazehair.co and we'll do our best to sort you out.

No problem! Get in touch with us hey@glazehair.co and we'll help you out.

PANIC! No, just kidding... email us orders@glazehair.co and we'll try to get to the bottom of it. 

Been there, my friend. Ping us an email orders@glazehair.co and we'll help you to reset it.